We have recently been receiving a number of requests for additional support available in the current COVID-19 situation. We’re very pleased to share this recent update from Lancaster Integrated Care Community who have collated many services still running including Food and Essential supplies, Pet Care, Recommendations for Health and Exercise and Mental Health Support.
Thank you to Lancaster Integrated Care Community for putting this together and we hope you find it useful.
Lancaster Integrated Care Community – Community Support Bulletin – updated – 02.04.20 – 5pm |
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*please note we are not promoting individual organisations or businesses, just collating offers received or being shared on social platforms* | ||
NEW Entries for today are highlighted | ||
Organisation/Company Name | Community Offer | Contact Details |
Holistic/General Support | ||
Hope Church, Queen Street Lancaster | Corona Virus Response Support Line (shopping, post or parcel sending or collecting, phone call to keep you company). If you wish to volunteer please sign up at: | 07473 932641 – text only Facebook: Lancaster Coronavirus Support Line hopelancaster.co.uk/coronavirus-support |
Lancaster City Council Emergency Food Team | For vulnerable people who need emergency food. Individuals cannot refer themselves, they need to be referred by one of the foodbank partners. See the website to find out who the partners are. Churches, charities etc can also sign up to become a referring agency, | lancasterdistrictcovid19.org.uk 01524 582000 – Mon-Fri – 9am-5pm Sat/Sun – 10am-3pm for advice/help |
Cancer Care, Morecambe Bay | From 1pm Monday 23/3/20 Cancer care Community Service Scheme is launching. There will be…. | 03330 150 628 (charged at standard rate) |
A dedicated information help & support line available across Morecambe Bay – open daily from 9-5pm. | Email: [email protected] | |
Essential food & medical supply deliveries for eligible Cancer care clients who are unable to get out. | Text: 07860 018 278 | |
Neurodropin | Delivering toiletries and non perishables to their members and providing telephone support. | 01524 840762 |
Marsh Community Centre | The Centre is now closed but telephone and/or email support is still available. | 07535 233168 – 01524 843300 [email protected] |
Barton Road Community Centre | No groups are running at the centre but they are coordinating a network of support for people of the Barton Road and Scotforth areas. If you wish to volunteer or need support please telephone. | 01524 65622 |
The Well Communities | Starting daily from Monday 23/3/20 at 11am – live feeds from Facebook for Q&A sessions re recovery, families, isolation and coping, plus exercise, 5 ways to wellbeing and guest speakers. Also offering regular recovery check ins. | 01524 415919 Facebook Page – The Well Communities Email:[email protected] |
Carnforth Covid-19 Local Support Group | Offering assistance with shopping, dog walking, food bank drop offs, collection of prescriptions, be-friending, advice & guidance. | Communuty Support Offciers – Liam 07786 724739 – Andrea 07799 108360 – Gillian 07901 623125 – Elizabeth 07738 134262 – Bob 07846 256 006 Email: [email protected] |
Wise Guys Training | Offering online emotional support to isolated men. Facebook Live Feed every Thursday 1-3pm. | Facebook: Wise Guys Training Email: [email protected] |
Victoria Institute, Caton | A team of coordinated volunteers are delivering prescriptions and food (from Caton COOP) to local residents who are unwell or self-isolating. | 01524 771733 |
Lakes Medics | Staff and volunteers are offering a free telephone/facetime be-friending service. | 01539 232999 |
Young Addaction Lancaster | Are still taking referrals and can offer online/telephone/social media support to any young people under 25 who are experiencing addiction to drugs, alcohol and solvents, so referral partners please keep referring in. | |
Challenge through Sport Initiative (CSI) | A free, online timetable/programme of activities to do at home for people in recovery or for those with mental health issues. | Facebook: Challenge through Sport Initiative Recovery Group – CSI |
Tactical Security Options Lancaster | Are offering shopping service and home delivery. | 07787 788811 |
Lancaster City Council Housing | Open for telephone enquiries re repairs or estate management issues. | 01524 582929 [email protected] |
Lancaster City Council | Open for telephone enquiries re rent or payment issues or worries about becoming homeless. | 01524 582541 |
Lancaster City Council | Struggling to pay your council tax, contact us – restructuring payments and support scheme available. | 01524 582965 Email: [email protected] |
Lancaster City Council | Business support team available for advice & guidance. | 01524 582000 or Email: [email protected] |
Lancaster City Council | Homelessness – if you are worried about someone that is homeless or sleeping rough, please contact the Council as they are providing beds for all rough sleepers. | Mon- Fri – 9am-5pm – 01524 582257 Out of office hours/weekends – 01524 67099 Email: [email protected] |
Lancaster City Council Civil Contingencies | A new free service on WhatsApp that the UK government has launched to provide trustworthy information on Coronavirus. It is an automated chat service which will allow the public to get answers to common questions on Coronavirus directly from government. The service will provide users accurate information on the latest number of cases in the UK, symptoms, advice on staying at home and travel advice. To use simply add 07860 064422 in your phone contacts and then message the word ‘hi’ in a WhatsApp message to get started. | 07860 064422 – then message the word ‘hi’ in a WhatsApp message |
Lancaster City Council Civil Contingencies | New government guidance on what will happen if your car, van or motorcycle’s MOT due date is on or after 30 March 2020. From 30 March 2020, MOT due dates for cars, motorcycles and light vans will be extended by 6 months. You do not need to do anything to extend the MOT expiry of your vehicle however you do need to make sure that you keep the vehicle safe to drive. To check if your vehicle is safe to drive please see here: | https://gov.uk/check-vehicle-safe |
Citizens Advice Lancaster | No face to face appointments but telephone triage and support will continue. Also contact us for food bank referrals. | 01524 400404 |
Lancashire Pharmacies | Remain open but demand is higher than normal so please be patient. | |
Age UK | Offering support at home with shopping, collecting prescriptions, daily good day phone calls, information and advice, plus their take home from hospital and settle service. | 0300 303 1234 [email protected] |
ICU Security Services | If you would like to speak to/register with ICU they are happy to undertake free emergency welfare checks on vulnerable people if you or other support networks are unable to get in touch and are concerned. ICU are also now offering medication deliveries and vehicles for use by groups/organisations for drop offs etc. | 01524 401340 – to register for welfare calls Email: [email protected] – to use vehicles |
Hanging Basket Florist | Taking online orders for funeral flowers. | 01524 65152 |
Families and Babies – FAB | ||
Amongst other things they are providing an online class to learn breastfeeding and feeding basics as Antenatal classes have been cancelled. Join the Facebook Group to find times and join. | Facebook: FAB Lancs – ANTENATAL | |
ACORN Lancaster and Morecambe | ||
Butterfield Opticians, Carnforth | Offering essential and emergency appointments and urgent repairs. | 01524 732624 |
One You – from the NHS | ||
Food/Grocery’s | Community Offer | Contact Details |
Gills Pantry, Bare Lane | Hot food delivered daily to local pensioners and those most vulnerable, open 8am-1pm. | 01524 832281 |
Seaborn Road Store, Bare – Londis | Home deliveries to Bare area of papers and all groceries. | 01524 424411 |
Lotties Catering Co | Single or batch meal deliveries to your door. | 07771 652823 – Facebook: Lottie’s Catering Co Email: [email protected] |
Westgate Frozen Foods | Will deliver all meats to Lancaster, Galgate and surrounding areas. | 01524 752776 – 07880 705360 – 07737 861436 |
Gregory Williams Butchers Lancaster | Home deliveries to Lancaster, Morecambe & Heysham for anyone self-isolating. | 01524 32250 |
Cornvale Fine Foods | Home delivery of groceries, meat and fresh produce (fruit, salad, veg). Due to high demand we can only now deliver weekly to those most vulnerable. Delivery Days for W/C 6/4 TUESDAY: LOCAL (K’Lonsdale, Ingleton, Cowan Bridge) WEDNESDAY: Lancaster, Morecambe THURSDAY: LOCAL (Gressingham, Aughton, Arkholme) FRIDAY: Warton, Bolton Le Sands, Carnforth SATURDAY: Arnside, LOCAL (K’ Lonsdale, Ingleton, Cowan Bridge) |
015242 22420 [email protected] |
Sands Milk | Home delivery of milk, juice and dairy products to Lancaster, Slyne, BLS, Carnforth, Kellets. | 01524 941818 07415 727727 |
Althams Butchers Westgate | Home delivery of meat packs – gammon, steak, mince, sausage, chicken, ham. | 01524 958476 |
Brookhouse Store & Post Office | Contact the shop if you need a home delivery (Brookhouse only). | Text: 07405 189369 or 07540 538694 |
Bare Lane News | Newspaper deliveries to home or business (Bare, Torrisholme, Morecambe areas). | 01524 410662 |
Dewlay Cheese | Stay at Home cheese boxes, small £15, family sized £50, next day delivery, pay online. | 01995 602335 |
Single Step | Vegetarian, not for profit COOP, phone orders, over the phone card payments, delivery to LA1 postcodes for most vulnerable. | 01524 63021 Email: [email protected] Facebook: Single Step |
Happy Hens | Eggs, milk, butter, cream, bread, Juice, delivered to your door in Lancaster, Morecambe and surrounding areas. | 01524 68592 07725 752170 or 07999 066383 |
Chefs Catering Northwest | Home delivery of hot food. Free delivery to Middleton & Heysham, but small delivery charge to Morecambe, Bolton Le Sands, Lancaster, Nether Kellet, Overkellet, Carnforth. | 07584 855036 Facebook: Chef’s Catering Northwest Email: [email protected] |
Kanteena, Lancaster | Takeaway and beer deliveries to your door. | 01524 35381 |
kanteena.co.uk/kan-deliver | ||
The Olive Branch | Food Bank available to anyone unable to buy food for themselves, please contact for advice/more details. | 01524 555715 – 07572 577426 Email: [email protected] |
Morecambe Food Bank | The centre is closed but is still very much in operation. Referrals for food vouchers can still be made via Citizens Advice. | 01524 400404 |
Londis, Slyne | Local home deliveries, text to order, cash only. | |
Nisa, Heysham | Home deliveries for housebound, elderly and vulnerable. Phone between 9am-11am with min £20 order, same day delivery. £2.50 delivery charge, deliveries to Heysham, Middleton, Overton only. | 07398 109321 |
Coastal Road Hest Bank Spar | Home deliveries of locally sourced meat, fruit & veg. Minimum order £25. Prior payment by card on phone. | Email: [email protected] |
Billys Eggs | Home deliveries on a Thursday to Lancaster, Morecambe, Heysham and Carnforth of eggs, butter, cheese, honey, jams, pickles. | 07784 933630 Facebook: Billyseggs123 |
The Port of Lancaster Smokehouse | Fresh fish and meat deliveries (free delivery if local). | 01524 751493 |
lancastersmokehouse.co.uk | ||
Countrystyle Meats Farmshop | Offering click and collect or home delivery. Call between 9-12 noon to place order. | 01524 841111 – Facebook: Countrystyle Meats Farmshop countrystylemeats.co.uk |
The Mad Hunter | Takeaway deliveries to Lancaster & surrounding areas. Phone or Facebook inbox your order. Available Friday & Saturdays 5.30-9.30pm | 07747 031406 Facebook: The Mad Hunter Lancaster |
Skerton Food Club, Melbourne Club | Food Club is still running, Wednesdays 2pm, back door, £3, bring correct money, no smoking or vaping, please do not go if you or anyone in your household is symptomatic of Covid 19, queue 2 metres apart. | |
Lancaster Brewery | Home deliveries Mon-Fri on bottled beers and cider (free delivery on orders over £35 within a 35 mile radius). | Email: [email protected] |
Booths | Exclusive shopping hours for vulnerable/elderly shoppers – 9.30am-11am – Mon-Fri. Free home delivery within 3 mile radius of stores available for those unable to shop or have someone shop for them. If someone is shopping for you, you can order and pay online, so they can just collect. Pet food, gluten free and ready meal food boxes all available. | 0800 2218086 booths.co.uk https://booths.co.uk/home-delivery/ |
Iceland | Exclusive shopping hours for vulnerable/elderly shoppers first hour of each opening day. | |
Tesco (large stores not express stores) | Exclusive shopping hours, Mon, Wed, Fri, 9-10am for vulnerable and elderly customers. | |
Lancaster District Homeless Action | The Centre on Edward Street is unfortunately now fully closed. | |
Greenlands Butchers | Home delivery between Kendal & Lancaster, see Facebook page for info | Facebook: Greenlands Butchers |
Pets | Community Offer | Contact Details |
Cinnamon Trust | Dog Walking, collecting of pet food, pet medication, urgent transport, LA1 area for over 65s or terminally ill residents. | 01736 757900 to register. |
Burch Tree Vets | Lancaster & Morecambe branches are closed. Daily video consultations available. Carnforth branch is open but by appointment only. 24 hour Emergency Pet Service continues as normal. | 01524 720002 |
AJ Exotic Pet Supplies Lancaster | Home deliveries of pet food and equipment. | 01524 69825 |
Transport | Community Offer | Contact Details |
Zero Cars | Offering free local transport to elderly members of the community and NHS staff. | 07595 699862 |
Scott Wilson Body Work | Collection and delivery service available on vehicles requiring MOT or service. | 01524 917450 |
Pastoral/Spiritual | Community Offer | Contact Details |
Lancaster Priory | Are holding daily Facebook live services, Morning Prayer at 9.30am, Eucharist 10am Sunday, Compline 18.30pm Sunday. | Facebook Page – Lancaster Priory lancasterpriory.org |
The Cornerstone, Lancaster | The Cornerstone groups are closed but if you need pastoral or bereavement support, please email. | Email: [email protected] |
Seventh Day Adventist Church | Are holding a daily conference call at 7.30pm for isolated people. | |
St Josephs Church Skerton, Lancaster | Are holding daily, live Mass online Tues-Sat 9am, Sun 10am. They are also offering telephone be-friending and food parcel, medication deliveries and post deliveries. | Facebook: St Josephs Church – 01524 32493 Email: [email protected] stjosephs-lancaster.co.uk |
Business, Employment & Finance | Community Offer | Contact Details |
National Debt Line | Lines are busy but open. | 0808 808 4000 – Mon-Fri – 9am-8pm |
Mortgage Advice | A Guide to Mortgage Payment Holidays during the effects of Corona Virus. | moneyadviceservice.org.uk/en/articles/mortgage-payment-holidays |
Department of Work & Pensions (DWP) | Support for businesses through the Coronavirus Job Retention Scheme – Under the Coronavirus Job Retention Scheme, all UK employers with a PAYE scheme will be able to access support to continue paying part of their employees’ salary for those that would otherwise have been laid off during this crisis. | https://gov.uk/government/publications/guidance-to-employers-and-businesses-about-covid-19/covid-19-support-for-businesses#support-for-businesses-through-the-coronavirus-job-retention-scheme |
Department of Work & Pensions (DWP) | Claim for wage costs through the Coronavirus Job Retention Scheme. Guidance for employers on the coronavirus (COVID-19) Job Retention Scheme. | https://gov.uk/guidance/claim-for-wage-costs-through-the-coronavirus-job-retention-scheme |
Department of Work & Pensions (DWP) | Support for self-employed through the Self-employment Income Support Scheme. The Self-employment Income Support Scheme (SEISS) will support self-employed individuals (including members of partnerships) who have lost income due to coronavirus (COVID-19). | https://gov.uk/government/publications/guidance-to-employers-and-businesses-about-covid-19/covid-19-support-for-businesses#support-for-self-employed-through-the-self-employment-income-support-scheme |
Department of Work & Pensions (DWP) | Check if you could be covered by the Coronavirus Job Retention Scheme. Find out if your employer is eligible, and how much your employer can claim if they’re unable to operate or have no work for you to do because of coronavirus (COVID-19). | https://gov.uk/guidance/check-if-you-could-be-covered-by-the-coronavirus-job-retention-scheme |
HMRC | Advice line for small businesses and self employed people. | 0800 0159 559 gov.uk/government/publications/guidance-to-employers-and-businesses-about-covid-19 |
Scott Wilkinson Chartered Accountants | See their website for advice re redundancy, sick pay, government grants. | scott-wilkinson.com |
ACAS | Employment advice for employees and employers. | acas.org.uk |
Inspira | Offering free telephone and digital appointments regarding all aspects of careers advice & support. | 01539 730045 |
Farrell Heyworth Lancaster | Dedicated support line to discuss all mortgage related questions. | 07725 643163 |
Gail Escolme Legal Services | Specialising solely in employment law. | 01524 735525 – 07958 183099 Email: [email protected] |
Educational | Community Offer | Contact Details |
Lancaster & Morecambe College | Free online distance learning courses. Go online and receive a username and password to do from home. They are also offering a short distance learning course in Mental Health Awareness Level 1 to anyone 18+ | https://lmc.ac.uk/distance https://lmc.ac.uk/courses/16-18-courses/health-social-care/mental-health-awareness |
Grosvenor Park School, Morecambe | Tips and posts from teachers. Everything from relaxation to challenges on their website and Twitter. | http://grosvenorpark.lancs.sch.uk/index.php?category_id=1635 https://twitter.com/GrosvenorParkPr?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor |
The Maths Factor with Carol Vorderman | Free national curriculum maths lessons for 4-12 year olds. | themathsfactor.com |
Open University | Free, online courses in a range of subjects. | https://open.edu/openlearn/free-courses/full-catalogue |
Inspira | Accredited online courses for getting into employment – courses updated regularly | |
Exercise | Community Offer | Contact Details |
Steve Cody Fitness | A live (and on catch up) 30 minute workout daily at 12 noon on Facebook. | Facebook – Cha Cha Plank Charity Challenge |
Jo Wicks Body Coach | Free online PE lesson daily 9am Mon-Fri for children, young people and adults. | https://youtube.com/watch?v=Rz0go1pTda8 |
Sport England | How to stay active at home if you are well. | https://sportengland.org/news/how-stay-active-while-youre-home |
Utilities | Community Offer | Contact Details |
AJB Electrical | Available for 24/7 emergency electrical repairs and maintenance. | 07969 535149 – 01524 751513 Facebook: AJB Electrical |
British Gas | If you are struggling to pay your energy bill contact us. | 0333 202 9802 – Mon-Fri – 9am-5pm |
britishgas.co.uk/help-and-support/bills-and-payments/help-if-youre-struggling-to-pay | ||
EDF | If you are struggling to pay your energy bill contact us. | 0333 200 5110 – Mon-Fri – 8am-8pm – Sat 8.30am-2pm |
EON | If you are struggling to pay your energy bill contact us. | 0333 202 4461 – Mon-Fri – 8am-6pm |
Npower | If you are struggling to pay your energy bill contact us, also offering emergency credit. | 0800 073 3000 – Mon-Fri 8am-8pm, Sat 8am-6pm |
Scottish Power | If you are struggling to pay your energy bill contact us. | 0800 027 0072 – Email: [email protected] |
United Utilities | Register via the link for a breathing space payment plan on your water bill. It’s specifically aimed at customers who are on means-tested benefits or whose combined annual household income is below £21,000. | https://hardshiphub.co.uk/account/login |
Entertainment | Community Offer | Contact Details |
Morecambe Music Festival | Live music daily, 6pm, 7pm, 8pm. | Facebook: Morecambe Music Festival LIVE LOUNGE |
Elevenses with David Walliams | Daily story read online by David Walliams. | worldofdavidwalliams.com |
Dance with Oti | 30 minute themed classes daily. 11.30am for children and 7.30pm for adults. | YouTube – Oti Mabuse Official |
The National Theatre | Are streaming a free play every Thursday night from 2nd April. | Facebook: National Theatre |
Donate to the Urgent Response Fund | Community Offer | Contact Details |
Community Voluntary Solutions (CVS) | Lancaster District Community & Voluntary Solutions provide support and advice and guidance to all the third sector organisations and charities in the area. They have started a total giving page for anyone wishing to donate to support these local groups support the most vulnerable people in our community. Please click on the link for more details. | https://totalgiving.co.uk/appeal/coronavirus |
* At 02.04.2020 all of the above are still open and offering services as described, please note things change daily but we will try to keep this sheet as up to date as possible. |
Lancaster Integrated Care Community – Community Support Bulletin – updated – 02.04.20 – 5pm |
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*please note we are not promoting individual organisations or businesses, just collating offers received or being shared on social platforms* | ||
Organisation/Company Name | ||
Mental Health Adults | Support | Contact Details |
Positive Futures, White Cross, Lancaster | Are closed but Talking Therapies will continue over the phone. All current clients will also be contacted weekly by phone. Trained volunteers can now provide a daily telephone be-friending service. Live art and music feeds on Facebook. | 01524 587223 Facebook – Positive Futures North West |
Socialease | A support group for people experiencing social anxiety and/or isolation and/or poor mental health. Telephone support available Tuesdays 10am-12noon & Thursdays 2-4pm. | 07568 937988 Facebook: Socialease |
Adullam | ||
Lancaster & Morecambe College | Are offering a short distance learning course in Mental Health Awareness Level 1 to anyone 18+. Go online, register and receive a username and password and do from home. | https://lmc.ac.uk/courses/16-18-courses/health-social-care/mental-health-awareness |
The Well Communities | The Well’s Eating Disorder Peer Support Group is running every two weeks online, telephone for details. | 01524 415919 Facebook: The Well Communities |
Samaritans | Not doing face to face support but are still available via telephone or email. | Tel: 116123 email: [email protected] |
Challenge through Sport Initiative (CSI) | A free, online timetable/programme of activities to do at home for people in recovery or for those with mental health issues. | Facebook: Challenge through Sport Initiative Recovery Group – CSI |
Anxiety UK | Providing support if you have been diagnosed with an anxiety condition. | 03444 775 774 – Mon to Friday – 9.30am to 5.30pm, Sat/Sun 10am – 8pm |
anxietyuk.org.uk | ||
Bipolar UK | Anonymous, 7/7 online support for people who are living with manic depression or bipolar disorder. | bipolaruk.org.uk |
CALM | Campaign Against Living Miserably, for men aged 15 to 35. | 0800 58 58 58 – daily, 5pm to midnight Webchat sign up at: thecalmzone.net |
Mens Health Forum | 24/7 support for men experiencing stress via chat, text, email. | menshealthforum.org.uk |
Mental Health Foundation | Providing information and support for anyone with mental health problems or learning disabilities. | mentalhealth.org.uk |
MIND | Promoting the views and needs of people with mental health problems. | 0300 123 3393 – Mon – Fri – 9am to 6pm mind.org.uk |
No Panic | Voluntary charity offering support for sufferers of panic attacks and obsessive compulsive disorder (OCD). | 0844 967 4848 – daily, 10am to 10pm – calls cost 5p per minute plus your phone provider’s access charge |
nopanic.org.uk | ||
OCD Action | Support for people with OCD. Includes information on treatment and online resources. | Phone: 0845 390 6232 – Mon – Fri – 9.30am to 5pm – calls cost 5p per minute plus your phone provider’s access charge |
ocdaction.org.uk | ||
OCD UK | A charity run by people with OCD, for people with OCD. Includes facts, news and treatments. | Phone: 0333 212 7890 – Mon – Fri – 9am to 5pm ocduk.org |
Rethink Mental Illness | Support and advice for people living with mental illness. | 0300 5000 927 – Mon – Fri -9.30am to 4pm |
rethink.org | ||
Mindsmatter | Self referrals for counselling and cognitive behavoural therapies for people in Lancaster, Morecambe and surrounding areas. | 01524 550552 lancashirecare.nhs.uk/Mindsmatter |
Moodgym | ||
Lancaster University | ||
Family Lives | Support re all aspects of parenting. | |
Mencap | Support for people with a learning disability, their families and carers. | |
BEAT | Eating Disorder support. | |
Website: b-eat.co.uk | ||
CRUSE Bereavement Care | Bereavement support. | 0808 808 1677 – Mon -Fri – 9am to 5pm |
Website: cruse.org.uk | ||
Alzheimer’s Society | Dementia support, including factsheets and helplines. | |
Dedicated Coronavirus helpline for advice & guidance. | https://bit.ly/2Qz7viv | |
Alzheimers Lancaster & Morecambe can still be accssed via phone or email for support. | 01253 696854 Email: [email protected] | |
Refuge | 24-hour National Domestic Abuse Helpline for women and children | |
0808 2000 247 | ||
Respect | Domestic Abuse – Men’s advice line | |
Mon – Fri from 9am to various close times | 0808 8010327 | |
Website: alcoholics-anonymous.org.uk | ||
Inspire North Lancs | Provide all aspects of drug & alcohol treatment and promote recovery from addiction | |
08081 698 673 | ||
National Gambling Helpline | Support and advice re gambling addiction. | Phone: 0808 8020 133 (daily, 8am to midnight) |
Website: begambleaware.org | ||
Cocaine Anonymous | Support and advice re cocaine addiction | https://ca-online.org/ |
Narcotics Anonymous | Support and advice re substance addiction. | Phone: 0300 999 1212 (daily, 10am to midnight) |
Website: ukna.org | ||
UK SMART Recovery | Self management and recovery training – charity promoting recovery from any addictive behaviour through meetings and training programmes. Currently providing online meetings | https://smartrecovery.org.uk/online-meetings/ |
Lancashire & South Cumbria NHS Foundation Trust – The Wellbeing and Mental Health Helpline | A confidential support service, 24 hours a day 7 days a week, across Lancashire & South Cumbria offering emotional support & a listening ear if you’re suffering from stress, anxiety or know someone else that is lonely and isolated | https://lscft.nhs.uk/Mental-Health-Helpline |
Call: 08009154640 text ‘HELLO’ to 07862022846 | ||
Mental Health Children & Young People | Support | Contact Details |
Anna Freud Institute | Advice on how to support young peoples mental health during this period of disruption. | annafreud.org/what-we-do/anna-freud-learning-network/coronavirus |
CHATS (Carers Help Advisory Training Support) | For anyone looking after a child or young person with any kind of emotional or mental health problem. Support is still available via email and/or the parent peer support volunteers. | Email: [email protected] Parent reps: Claire – 07846 332609 Rebecca – 07939 685408 Sue – 07909 584135 |
Prop Up Project | A group for teenagers and young adults who find socialising hard and would like to improve their mental health. Telephone support available – contact Keeley for more details or message via Facebook page. | 07568 937988 Facebook: Prop Up Project |
Kooth | A free, safe and anonymous place for young people to find online support and counselling. | https://kooth.com |
Papyrus | Young suicide prevention society. | HOPELINEUK 0800 068 4141 – Mon – Fri – 10am to 10pm and 2pm to 10pm on weekends and bank holidays. Website: papyrus-uk.org |
Family Lives | Support re all aspects of parenting. | 0808 800 2222 – Mon – Fri – 9am – 9pm and Sat/Sun – 10am – 3pm familylives.org.uk |
BEAT | Eating Disorder support. | 0808 801 0711 (for under-18s) |
Website: b-eat.co.uk | ||
NSPCC | A children’s charity dedicated to ending child abuse and child cruelty. | Phone: 0800 1111 for Childline for children (24-hour helpline) 0808 800 5000 for adults concerned about a child (24-hour helpline) |
Website: nspcc.org.uk | ||
https://nspcc.org.uk/keeping-children-safe/childrens-mental-health/depression-anxiety-mental-health/ | ||
Young Minds | Information on child and adolescent mental health. Services for parents and professionals. | Parents’ helpline – 0808 802 5544 – Mon to Fri – 9.30am to 4pm youngminds.org.uk |
Charity providing emotional health and wellbeing therapy to young people age 11-25 free of charge | ||
Additional service – 7 day a week 10am-10pm phone line for any young person aged 11-25 in Fylde, Wyre & Lancaster Districts who is experiencing emotional distress & would like to talk to, text or email an emotional health worker | 08001448461 [email protected] | |
* At 02.04.2020 all of the above are still open and offering services as described, please note things change daily but we will try to keep this sheet as up to date as possible. |